Shipping Information 📦
WHO PAYS IMPORT DUTIES & CUSTOMS FEES?
Please note that you as the customer you are liable for all import duties and taxes and should, therefore, make your own enquiries as to what is payable in your country.
MY ORDER WAS RETURNED TO SENDER
If your order has been returned to us due to an incorrect address being listed when you placed your order, or if your parcel was not picked up from the post office after being left there for the maximum period of time, the total shipping fee incurred for your order will be deducted from your overall refund.
Warranty
Please send a photo and description of the fault or concern to and we will do our best to rectify the issue. Please note, warranty information for each product will be available on the product page. Warranty claims are subject to approval by the manufacturer. Once we received your email regarding the fault or concern, we will liaise with the manufacture and get back to you with the steps going forward.